FAQs
Brokerage
How does your service work if I am in a remote location?
This service is perfectly designed for people who are in remote locations and would have to travel long distances to reach a dealership for consignment. My brokerage service allows you to keep the Motorhome at your home or storage facility. In regards to showing interested parties, we have a process. Firstly the buyer will be fully educated on your RV and will only get to see the RV in person when they have been qualified that your RV suits them and they have also agreed upon an amount. Some customers will require a video walk through which we can give you tips on what to do. Then if the buyer is still interested we can discuss options of having them come to you or we can look at options to transport the RV to them once the sale has been completed. This is a structured process and flows very naturally.
How do you know the condition of my Motorhome if I am not local to you?
Throughout our discovery and intake consultations we will cover all the details of your history with your RV and also the proclivities your model and year can present, we have years of industry knowledge which allows us to communicate around any issues that can arise with certain models and the age of your RV. This allows us to work on the information you provide us and we work together to present the new buyer with as much information as we can in order to help them with their decision making process. We can also do a video walk through so I can gauge what the current condition is, and what may need to be addressed prior to offering it for sale. I recommend purchasing a dampness meter from Bunnings or your local hardware store so you can get a clear indication of any water ingress issues before you present your Motorhome for sale.
Why wouldn’t I just sell the RV myself and save money?
This is a fair question, why engage my services? Like real estate, there are loads of variables to selling a motorhome or campervan and some of them can have nasty repercussions. Would you really want to sell something worth over $100,000 without fully understanding your responsibilities? Most people want to do the right thing and not offload their problems onto somebody else. After all, it all comes back around in time.
There is an alarming number of new buyers entering the market buying with Their Eyes Wide Shut, rushing in with fear of missing out and not being properly prepared. New buyers need to know what they are buying, ongoing costs associated with owning an RV and what to look out for in order to stay away from the dreaded “LEMON”. Sellers need to utilise a professional service to ensure they are passing on their asset to a new owner with a clear conscious and full understanding of what they have to offer. After all most motorhomes are in the tens if not the hundreds of thousands of dollars. It’s not a small purchase and for most people it’s more than their first house.
There are parts of my Motorhome that I don’t know and don’t know where to find out the details. Can you help with this?
YES! We have connections that can help you understand warranties, service requirements and hidden gems your RV may have that you don’t know about or don’t know how to give a complete picture. We specialise in taking the time to ensure you understand your RV better than you do now and how to teach the lucky new owner about all the features.
Why is your price so much cost effective than your competitors?
One of our dear friends has a saying we love. “We are not trying to retire off your fee” We have designed our business to have low overheads. You won’t see us in any advertising mediums as advertising has to be paid for and this price is normally passed onto you the customer. We also don’t have expensive Premises, so our overheads are extremely low. This allows us to offer a professional service at a cost effective price. We also know our capacity and only take on a limited number of RV’s per week, ensuring you receive the very best service to sell you Motorhome.
FAQs
Buyers Support
Why do I need buyers support, can’t I find all the information online and on YouTube?
There is a huge amount of opinions online and they can be confusing and sometimes conflicting. We have a structured process that we take our customer on which is personalised to your situation and includes our industry knowledge and expertise. A large number of new buyers have entered the market with Eyes Wide Shut, rushing in and buying something without knowing all the pros and cons of models and builders. The Famous Boy Scout saying “Be Prepared” is extremely important when buying an RV. Would you buy a house without doing your homework? This is very similar and just as important. We love it because it allows us the space to build a relationship and also inform you of all the ongoing costs and challenges associated with owning an RV. Adventure awaits but Boy Scouts have the most fun with the least headaches.
How does the process work?
It’s a step by step process, we tend to take our time to get to know you and your unique situation you’re trying to create. We also spend time chatting to both parties if you’re a couple, this alleviates the couple issue, where 1 person’s requirements are met while the other is just along for the ride. We begin with our discovery consult where we gather information about what you’re trying to achieve. We then book you an interview with one of our experts where they will peruse your file and go deeper into the pressure points that arise from your consult. It’s a fun and easy process and supports people to buy the right Motorhome that suits their needs, first time.